Customised Capability Development

How Does The Icehouse Customised Training Work?

In almost every case our customers are looking to build management competency into business operations and to develop leaders who can make a difference within the organisation. While each company faces its own unique set of issues, all typically partner with The Icehouse to help achieve one or more of four commonly shared objectives;

1. Prepare leaders to implement a strategic change - for example, a merger or an acquisition
2. Enable individuals to enhance specific management skills
3. Build new or greater organisational competency in specific area - such as marketing, operations, or governance
4. Build the capability of the business’s top team

• Moving from silo to integrated management methods
  
• Leveraging quality and time with technology
  
• Alignment of the management with the owner
  
• Building customer driven value engineering into everything the company does
  
• Using decision making methods based more on fact-based logic and science than intuitive reasoning
  
• Becoming a self-managing, proactive and dynamic organisation that is focused on opportunity and innovations

What Are The Outcomes?

Most development outcomes differ from one customised training development to the next, as they relate directly to the defined goals of each tailored experience.

However, feedback reveals that Icehouse customised training puts a group of committed individuals, with the desire to learn and change, on a new and more productive path that will lead their organisation to a different and better place.

Through ongoing interaction with the faculty and their peers, participants acquire enlightened perspectives, enhanced capabilities, improved decision-making skills, and the desire to drive the takeaway learning throughout all levels of the organisation. Whether focusing on change management, capability enhancement, or organisational development, executives and managers return to their companies with the ability to contribute more broadly as leaders.

Icehouse customised training adds value in five distinct categories:

1. Reinforcing positive intangibles—confidence, trust, organisational commitment, openness to change, and inspiration—to energise executives' efforts, transform managers into leaders, and spread leadership throughout the organisation, from top to bottom
   
   
2. Fostering collective recognition of our customer’s mission and values, core businesses, key challenges, and promising opportunities, as well as a common level of understanding, to further improve the communication of ideas within the business group and across the organisation
   
   
3. Providing the necessary time and space for participants to step back from their daily responsibilities and reflect, think, learn, and converse about the issues, thereby fostering a learning culture
   
   
4. Creating professional and personal networks to enhance intra-company relationships, develop a different mindset, break through barriers, and "make it happen"
   
   
5. Focusing on best practices, case stories, models, frameworks, and tools to apply new knowledge, programme concepts, and innovative approaches within the workplace

Why The Icehouse?

Peer Learning
Customised training is structured specifically to promote constant, dynamic interaction among company peers. Through working and learning with others within the same organisation, participants develop a shared language and an understanding of the company's mission, values, businesses, challenges, and opportunities. This sense of camaraderie helps build effective professional and personal peer networks that are based on trust, communication, and cooperation. Strong intra-company relationships foster a level of organisational commitment that, in time, spreads across business groups and helps to extend the learning for the benefit of the entire company.

Programme Design
Icehouse customised training is designed to be a learning journey that creates lasting change in the management competencies, behaviours and performance of our customers. This requires an iterative delivery process that is experienced in integrated modules, spread over time.

To link all the modules and outcomes together, a system of management projects are designed and run through the training, then remain in place afterwards – continuing to add value to your business.

Customised training is developed and implemented using the following four-step process;

1. Identify Learning Goals & Objectives

• Needs Analysis
• Understanding Of Core Business Challenges

2. Training Design & Development

• Format & Time Requirements
• Selection Of Directing Team, Presenters & Speakers
• Communication With Organisation

3. Training Delivery

4. Follow-Up & Evaluation

Participating managers will:

• Get an honest, objective assessment of their capability 
• Explore existing and new opportunities for their business
• Be excited and shocked by some of the challenges, and build realistic confidence they can exploit and overcome them
• Have their current thinking tested and challenged by external reviewers
• Apply a framework for making robust, actionable decisions
• Identify where their weaknesses lie and learn how to play to their strengths
• Debate strategies with those who have led their own companies to success, and learn from their experiences and mistakes