Derek Young | Icehouse Business Coach

Derek is an innovative business leader and coach with more than 15 years’ experience in senior roles at GM and CEO level. He has vast experience in developing and implementing strategic plans; building high performing cultures; developing sales and leadership teams. He has also led large-scale business and change leadership projects.

He is passionate about customer experience and working with SME business owners to develop a laser focus on their goals and identifying the key enablers to achieve these goals. He’s learnt from experience that the real magic is in the ability to articulate the vision and getting the team actively involved in developing and implementing the plan.

While Derek loves coaching and mentoring, he’s also passionate about helping develop and implement robust governance and decision-making frameworks to support the growth of more established businesses.

Areas of expertise

• Defining vision, value, goals and strategy
• Key business enablers and business planning
• Building high performing cultures
• Sales strategy, process, capability & confidence
• Customer segmentation frameworks
• Business reporting, decision making & governance

Past Clients

• Chill Technology
• Agri Tune
• Right House
• The Warehouse
• Urban Solutions
• Metspray
• Thomas's Department Store
• The Labour Exchange
• Hawk Ellery

"Derek has a unique skill set to work at both a strategic level and an operational level to ensure the effective implementation of a business strategy."

Hamish Sission
Right House Limited

Explore blog posts written by Derek Young

Four Financial Tips to Take On Board in 2019

Haven’t quite got your head around the financial numbers in your business? Or sick of a silent room and nodding heads when sharing financial .

How to Set Up Your Sales Team for Success

Leading, motivating and coaching a sales team can be hard, especially for those who haven’t worked in sales and business development roles. It’s a .

Derek Young: Understanding Your Customers

We work with a wide variety of businesses at various stages of their life cycle. While many early stage businesses invest in market research and .

The 1-2-3s of Growing Sales

A common challenge amongst many of the business owners and managers we work with is “how do we make more sales?”

We know that there is no shortage .

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